12 sources·Business

Starbucks Enforcement of New Code of Conduct to Limit Access to Paying Customers

Effective January 27, Starbucks will restrict restroom access to paying customers, reversing a previous policy aimed at inclusivity.

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  1. Starbucks Ends Policy That Lets People Hang Out in Its Cafes Without Buying Anything as Sales Slump

    Starbucks' decision to end its open-door policy reflects a desperate yet necessary shift towards restoring the traditional cafe experience and reversing its sales decline, prioritizing paying customers over casual visitors.

    Starbucks Ends Policy That Lets People Hang Out in Its Cafes Without Buying Anything as Sales Slump

    New York SunNew York Sun·3M
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  2. No more public bathrooms? When Starbucks open door policy will be reversed

    Starbucks’ new code of conduct represents a shift towards prioritizing paying customers, reflecting an attempt to balance accessibility with the need for a safe and welcoming environment.

    No more public bathrooms? When Starbucks open door policy will be reversed

    NewsweekNewsweek·3M
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    Center
    This outlet is balanced or reflects centrist views.
  3. Starbucks reverses open bathroom policy

    Starbucks' decision to restrict restroom access and other facilities to paying customers reflects a substantial shift in its operational philosophy, demonstrating a commitment to prioritizing the needs of its paying clientele.

    Starbucks reverses open bathroom policy

    Fox BusinessFox Business·3M
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    Leans Right
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  4. In reversal, Starbucks tells nonpaying customers to buy or leave

    Starbucks' new Code of Conduct marks a significant shift, emphasizing the need for a safer, more controlled environment in its cafes, reflecting the company's struggles with safety and profitability.

    In reversal, Starbucks tells nonpaying customers to buy or leave

    Boston GlobeBoston Globe·3M
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    Leans Left
    This outlet slightly leans left.
  5. Starbucks reverses open-door policy: Buy something or leave

    The reversal of Starbucks' open-door policy underscores a shift towards prioritizing paying customers over creating a broadly welcoming atmosphere, raising questions about inclusivity in public spaces.

    Starbucks reverses open-door policy: Buy something or leave

    USA TODAYUSA TODAY·3M
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  6. Starbucks will now require customers to buy something to use bathrooms

    Starbucks’ decision to reverse its open-door policy highlights a troubling shift away from inclusivity in favor of stricter control over customer behavior, undermining its initial commitment to making everyone feel welcome.

    Starbucks will now require customers to buy something to use bathrooms

    Straight Arrow NewsStraight Arrow News·3M
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  7. Buy something or leave, Starbucks says

    Starbucks' decision to revert its open-door policy reflects a prioritization of paying customers amidst ongoing challenges in boosting sales and improving the overall cafe experience.

    Buy something or leave, Starbucks says

    BBC NewsBBC News·3M
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  8. Starbucks says you're going to have to buy a drink to sit around at their stores

    Starbucks' decision to enforce a stricter policy on restroom access and seating reflects a significant shift that prioritizes the needs and comforts of paying customers, raising questions about inclusivity and the broader implications for community spaces.

    Starbucks says you're going to have to buy a drink to sit around at their stores

    Business InsiderBusiness Insider·3M
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    Center
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  9. Starbucks making customers pay to use bathroom under CEO’s new code of conduct

    By implementing stricter rules, Starbucks attempts to reclaim its reputation as a welcoming space for paying customers, while acknowledging the challenges posed by disruptive behavior in its stores.

    Starbucks making customers pay to use bathroom under CEO’s new code of conduct

    New York PostNew York Post·3M
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    Leans Right
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  10. Starbucks reverses its open-door policy, requiring people to make a purchase if they want to stay

    Starbucks' reversal of its open-door policy highlights the challenges faced by retailers in creating safe and welcoming environments, reflecting a broader societal struggle with unruly behavior and community safety.

    Starbucks reverses its open-door policy, requiring people to make a purchase if they want to stay

    CBS NewsCBS News·3M
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  11. Hanging out at Starbucks will cost you as company reverses its open-door policy

    Starbucks is taking a decisive step to ensure a safe and enjoyable environment for paying customers, signaling a shift away from its previous open-door policy in response to ongoing safety concerns.

    Hanging out at Starbucks will cost you as company reverses its open-door policy

    Associated PressAssociated Press·3M
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    Center
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  1. New York Sun
  2. Newsweek
  3. Fox Business
  4. Boston Globe
  5. The Blaze
  6. USA TODAY
  7. Straight Arrow News
  8. BBC News
  9. Business Insider
  10. New York Post
  11. CBS News
  12. Associated Press

Updated: Jan 14th, 2025, 3:59 PM ET

Summary

A summary of the key points of this story verified across multiple sources.

Beginning January 27, Starbucks will implement a new Code of Conduct requiring all customers to make purchases to use facilities at North American locations. This decision reverses a policy established in 2018 allowing non-paying individuals to access restrooms, following a racially charged incident. The updated rules aim to enhance safety, prohibit activities like smoking and panhandling, and foster a welcoming environment for paying customers. The company, led by new CEO Brian Niccol, acknowledges a need to improve in-store conditions amid various operational challenges.


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Starbucks Enforcement of New Code of Conduct to Limit Access to Paying Customers - Pano News