8 sources·Business

CFPB Sues Capital One Over Alleged $2 Billion Customer Deception

The CFPB has filed a lawsuit against Capital One, claiming misleading practices regarding savings account interest rates cost customers over $2 billion.

This story was covered by 8 sources. This shows the distribution of these sources: left-leaning (blue), center (gray), and right-leaning (red).
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  1. US watchdog sues Capital One, alleges bank cheated customers out of $2B

    The CFPB's aggressive stance against Capital One underscores the importance of transparency in banking, as misleading customers about interest rates can lead to significant financial harm.

    US watchdog sues Capital One, alleges bank cheated customers out of $2B

    Straight Arrow NewsStraight Arrow News·2M
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    This source consistently reports facts with minimal bias, demonstrating high-quality journalism and accuracy.
    ·
    Center
    This outlet is balanced or reflects centrist views.
  2. U.S. watchdog sues Capital One, alleging bank cheated customers out of $2 billion

    The allegations against Capital One highlight a serious breach of trust, suggesting that banks should prioritize transparent communication and fair practices over deceptive marketing tactics.

    U.S. watchdog sues Capital One, alleging bank cheated customers out of $2 billion

    NPRNPR·2M
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    This source consistently reports facts with minimal bias, demonstrating high-quality journalism and accuracy.
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    Center
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  3. Lawsuit: Capital One Cheated Customers Out of $2B

    The Consumer Financial Protection Bureau's lawsuit underscores the urgency of holding banks accountable for misleading practices that not only deceive consumers but also cheat them out of billions in earned interest.

    Lawsuit: Capital One Cheated Customers Out of $2B

    NewsmaxNewsmax·2M
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  4. Capital One allegedly cheated customers out of $2 billion in interest, CFPB claims

    The practice of misleading consumers with false promises about high-interest savings accounts reflects a troubling trend in banking that undermines trust and can have significant financial repercussions for savers.

    Capital One allegedly cheated customers out of $2 billion in interest, CFPB claims

    CBS NewsCBS News·2M
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  5. CFPB Sues Capital One Over Interest Payments. Why You Should Track Your Savings Account APY

    The suit against Capital One underscores the urgent need for accountability in a financial landscape where customers rely on accurate information to make informed decisions about their savings.

    CFPB Sues Capital One Over Interest Payments. Why You Should Track Your Savings Account APY

    CNETCNET·2M
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  6. Capital One sued by US watchdog alleging bank cheated customers out of $2 billion

    Capital One's alleged practices highlight a troubling trend in the banking industry, where consumers may be misled by institutions that prioritize profits over transparency and fair treatment.

    Capital One sued by US watchdog alleging bank cheated customers out of $2 billion

    Associated PressAssociated Press·2M
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  1. Straight Arrow News
  2. NPR
  3. Newsmax
  4. CBS News
  5. CNET
  6. Axios
  7. Associated Press
  8. New York Post

Jan 14th, 2025, 7:44 PM ET

Summary

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The Consumer Financial Protection Bureau (CFPB) has filed a lawsuit against Capital One, alleging that the bank misled customers about its savings accounts, causing over $2 billion in lost interest. Capital One allegedly froze interest rates on its '360 Savings' accounts at 0.30%, while launching a higher-yield '360 Performance Savings' account with rates up to 4.35%. The CFPB claims Capital One failed to notify existing clients about the higher-rate product and restricted employees from providing information. The bank denies the allegations, asserting its products are competitive and accessible to all customers.


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History

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