3 sources·Business

Capital One Customers Face Ongoing Banking Issues Amid System Outage

A technical glitch continues to prevent Capital One customers from accessing funds and services, following a third-party vendor's power outage.

The distribution of story sources: left-leaning (blue), center (light gray), and right-leaning (red).
Mostly Reliable
The underlying sources are generally reliable but sometimes include opinion, propaganda, or minor inaccuracies.
Leans Left
The underlying sources slightly lean left.
  1. Capital One customers still reporting deposit, processing problems

    Capital One’s ongoing issues with banking services and the recent lawsuit by the Consumer Finance Protection Bureau underscore a growing pattern of operational failures and regulatory scrutiny for the bank.

    Capital One customers still reporting deposit, processing problems

    SalonSalon·3M
    Mostly Reliable
    This source is generally reliable but sometimes includes opinion, propaganda, or minor inaccuracies.
    ·
    Left
    This outlet favors left-wing views.
  2. Capital One gives update on deposit issues as customers demand answers

    The ongoing issues faced by Capital One customers illustrate a severe breakdown in service that the bank has yet to fully rectify, leaving many individuals frustrated and struggling to access their funds.

    Capital One gives update on deposit issues as customers demand answers

    USA TODAYUSA TODAY·3M
    Reliable
    This source consistently reports facts with minimal bias, demonstrating high-quality journalism and accuracy.
    ·
    Center
    This outlet is balanced or reflects centrist views.
  1. Salon
  2. USA TODAY
Updated: Jan 17th, 2025, 3:46 PM ET

Summary

A summary of the key points of this story verified across multiple sources.

Capital One customers are experiencing ongoing issues with deposits and payments due to a technical glitch linked to a third-party vendor. Despite efforts by Capital One and vendor FIS to resolve the problems, nearly 4,000 reports of banking issues persist. Customers demand quick resolutions while the bank indicates that system restoration is in progress but not yet fully operational. The outage follows a lawsuit against Capital One for allegedly misleading customers regarding interest rates on savings accounts.

Perspectives

Compare opinions on this story from liberal (Left), conservative (Right) or center-leaning news organizations.

No center-leaning sources available for this story.