Capital One Customers Face Ongoing Banking Issues Amid System Outage

A technical glitch continues to prevent Capital One customers from accessing funds and services, following a third-party vendor's power outage.

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This story was covered by 3 sources. This shows the distribution of these sources: left-leaning (blue), center (gray), and right-leaning (red).

Business

Mostly Reliable

The underlying sources generally maintain reliability but have, at times, included opinion pieces, propaganda, or minor inaccuracies. While typically factual, there may be occasional editorialization or subjective interpretation.

Leans Left

Summary

A summary of the key points of this story, verified by multiple sources.

Capital One customers are experiencing ongoing issues with deposits and payments due to a technical glitch linked to a third-party vendor. Despite efforts by Capital One and vendor FIS to resolve the problems, nearly 4,000 reports of banking issues persist. Customers demand quick resolutions while the bank indicates that system restoration is in progress but not yet fully operational. The outage follows a lawsuit against Capital One for allegedly misleading customers regarding interest rates on savings accounts.

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From the Left

A recap of the main views or arguments shared by left-leaning sources.

Thousands of Capital One customers faced issues with deposits and payments due to a technical glitch reportedly caused by a third-party vendor.
The Consumer Financial Protection Bureau (CFPB) has recently sued Capital One for failing to pay over $2 billion in interest owed to its customers, exacerbating the bank's troubles.
Capital One's response highlights a pattern of legal challenges and suggests that the CFPB's timing is politically motivated as it coincides with administrative changes.

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Highlights (2)

Excerpts from the underlying articles that best reflect each outlet's unique perspective on this story.

Capital One’s ongoing issues with banking services and the recent lawsuit by the Consumer Finance Protection Bureau underscore a growing pattern of operational failures and regulatory scrutiny for the bank.
Capital One customers still reporting deposit, processing problems
Salon
Mostly Reliable
The underlying sources generally maintain reliability but have, at times, included opinion pieces, propaganda, or minor inaccuracies. While typically factual, there may be occasional editorialization or subjective interpretation.
·Left
The ongoing issues faced by Capital One customers illustrate a severe breakdown in service that the bank has yet to fully rectify, leaving many individuals frustrated and struggling to access their funds.
Capital One gives update on deposit issues as customers demand answers
USA TODAY
Reliable
The underlying sources consistently report facts with minimal bias. They demonstrate high-quality journalism and accuracy across multiple articles.
·Center