11 sources·Entertainment

Tech Outages Hit Spotify and Zoom, Hundreds of Thousands Affected

Spotify and Zoom faced significant outages Wednesday, affecting tens of thousands of users attempting to access their services across the U.S. and Europe.

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  1. First Spotify, Now Zoom. What's With All the Outages Today?

    It's not clear what went wrong with the service or why the problem was so widespread.

    First Spotify, Now Zoom. What's With All the Outages Today?

    CNETCNET·2d
    Reliable
    This source consistently reports facts with minimal bias, demonstrating high-quality journalism and accuracy.
    ·
    Center
    This outlet is balanced or reflects centrist views.
  2. Thousands of Spotify users report issues on app, website

    More than half of the issues, about 61%, were stemming from the app, while 15% were from the website, according to DownDetector.

    Thousands of Spotify users report issues on app, website

    Fox BusinessFox Business·3d
    Mostly Reliable
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    Leans Right
    This outlet slightly leans right.
  3. Tens of thousands of Spotify users around world report problems

    The Sweden-based streaming platform did not provide further information on what had caused the problem, or for how long its services may be affected.

    Tens of thousands of Spotify users around world report problems

    The GuardianThe Guardian·3d
    Reliable
    This source consistently reports facts with minimal bias, demonstrating high-quality journalism and accuracy.
    ·
    Leans Left
    This outlet slightly leans left.
  4. Is Spotify down? Thousands of users report problems with the music streaming app

    Spotify currently boasts having a total of more than 675 million users around the world, including 263 million subscribers across over 180 markets.

    Is Spotify down? Thousands of users report problems with the music streaming app

    Associated PressAssociated Press·3d
    Reliable
    This source consistently reports facts with minimal bias, demonstrating high-quality journalism and accuracy.
    ·
    Center
    This outlet is balanced or reflects centrist views.
  1. CBS News
  2. CNN
  3. USA TODAY
  4. CNET
  5. Fox Business
  6. The Guardian
  7. Associated Press

Updated: Apr 16th, 2025, 6:31 PM ET

Summary

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On April 16, both Spotify and Zoom experienced widespread outages affecting users in the U.S. and Europe. Spotify initially faced issues from the early morning, with over 48,000 reports of difficulties accessing the app, which dwindled to around 20,000 by late morning. Meanwhile, Zoom's problems peaked at 3 p.m. ET with 68,000 users reporting issues, primarily with the web application. By late afternoon, reports dropped to below 10,000 as service was restored by 5 p.m. Both incidents prompted user reactions on social media, with Spotify clarifying its outage was not due to a security breach.


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Tech Outages Hit Spotify and Zoom, Hundreds of Thousands Affected - Pano News